Target new clients

Target specific clients from a secure database based on demographics, location or metadata. Our system facilitates bulk communication via email, messaging or cold calling for maximum reach.

Search and target leads by age, gender and language.

Target people in a specific polygon or suburb.

Import data once, no need to import or send spreadsheets again.

Powerful templates let you create your new campaign in minutes, where you can customise any aspect of your campaign without any coding necessary. Choose from pre-populated design templates or customise it to suit your needs.

Potential leads are retargeted by automated workflows, which direct them to the appropriate campaign and communication channel/s.

Customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place. By implementing a single universal queue for multiple channels, every interaction can be routed, recorded and reported on according to the desired SLA.

Leads are channelled via various workflows to different communication channels to reach clients on their preferred platform.

Get a single view of the client profile, communication and collection history.

Synergy Army's automated reporting keeps track of which leads are contacted, which respond, and which need to be retargeted. Reporting parameters can be set to track various aspects throughout a lead’s life cycle.

Our software solution adheres to industry standards and is designed to enforce unbreachable user-specific security structures. We offer real-time recording of all interactions including voice and multimedia to an encrypted and audited secure central storage. Retrieval requires the necessary user access rights.