Sales enquiries: +27 10 109 3790 [email protected]

FEATURES

We cater for the full client lifecycle with a solution that consolidates the data into workflows with a single interface that allows you to manage each aspect more efficiently.

Our multi-tenant solution allows for various access levels to improve security and protect sensitive data. By defining specific roles, such as Admins or Agents, you're able to differentiate between users and manage their access to information and functionalities. You can set up teams to manage groups of users or manage a campaign more effectively.

Synergy Army offers stand alone or fully integrated solutions for every step of the client journey. Our features are designed with efficiency and scalability in mind.

features diagram

Browse our full list of features, grouped by category of interest.

  • Target new clients

    Synergy Army offers stand alone or fully integrated solutions for every step of the client journey. Our features are designed with efficiency and scalability in mind.

  • Leads management

    Our systematic organisation and management of leads will increase contactability and improve follow-through to increase sales.

  • Customer Relations Management - CRM

    Synergy Army uses data analytics to improve business relationships and drive sales growth. The workflow engine ensures an effortless client onboarding process, combined with integrated payment, billing and debtor management for continued success.

  • Call centre

    Synergy offers various advanced dialling options with clever API systems to increase productivity or to optimise the availability of agents. Automatic call distribution, blending inbound and outbound calls and handling simultaneous multimedia contacts allows agents to improve productivity and customer service by working from a single application.

  • Invoicing, Collection & Accounting

    Take control of campaign finances with added accounting features to help manage financial transactions more efficiently, reduce administrative tasks, and improve customer satisfaction. We will tailor a payment solution that fits your needs.

  • Integration

    Our web-based software application can be fully integrated with existing systems. The software follows a secure cloud-based distribution model, so
    that on-premise deployment isn't required.

  • Workflows

    Take full control of your client interactions with automated workflows, built-in validations and custom actions.