Call centre CRM for complete client care
Agents dialling dead numbers?
Predictive and preview dialling with recording on every call.
Phoning the same clients over and over?
CRM SOLUTIONS
MANAGE CLIENT RELATIONS
Contact the right clients at the right time with intelligent data management software.
Our software keeps track of each client’s journey to provide the necessary information and support every step of the way.
Synergy Army offers scalable solutions that are flexible, easily integrated or stand-alone. Optimise your return on investment without wasting valuable time or resources.
Can you track sales per source and campaign?
LEAD MANAGEMENT
SMART LEAD MANAGEMENT
Measure your success rate with 360° reporting and automated responses.
Get the full picture with analytics on every client, campaign and account to give you valuable insights and control to drive future performance.
Automated workflows ensure that you don’t lose track of leads and follow up on every opportunity.
Need to get in touch with thousands of clients?
EXPLORE MESSAGING
ALL-IN-ONE MESSAGING
Reach clients on the platforms they choose to connect on.
Whether it is via WhatsApp, SMS or e-mail - we are passionate about using technology to optimise communication platforms for increased success.
Our integrated solution applies the latest software developments in messaging security and automation to ensure superior levels of efficiency, privacy and measurability.
What is Synergy Army
Synergy Army is a full-spectrum software solution that surpasses the services offered by traditional CRM platforms, with added functionalities to better track, manage and measure the rate of conversions and the cost of sales.
We offer a fully integrated solution that allows you to manage multiple campaigns, target specific clients, measure conversion rates and track the cost of sales. Synergy Army reduces the effort and dependency on human intervention through smart automation. Our software system is scalable and adaptable to different and unique environments and workflows.
Our name says it all - we believe in synergy to streamline productivity through simplicity and efficiency; with the added strength of an army.
Frequently asked questions
- What is Synergy Army?
South African CRM and call centre software that brings lead management, messaging and reporting into one platform, so every client interaction and the cost of each sale is tracked from first contact to payment.
- How is it different from a traditional CRM?
It goes further than recording contacts: it generates and follows up on leads automatically, runs multi-channel campaigns and measures conversion rates and the cost of sales per source and campaign.
- Which channels can we reach clients on?
WhatsApp (via the official WhatsApp API), SMS, email, voice and USSD, all from the same platform, with every message logged against the client record.
- Does it integrate with our existing systems?
Yes. Use it stand-alone or connect it through webhooks, CSV and PDF exports and custom integrations, plus address lookup, bank account validation and DebiCheck.
- Do we need to install anything on site?
No. Synergy Army is cloud-based, so there is no on-premise deployment: your team works in the browser and calls are stored securely in the cloud.
Revolutionise your business output.
Get the most out of your CRM platforms, every step of the way - no opportunities missed, balls dropped or dead weight that decreases productivity.
Streamline and enhance your business with Synergy Army’s automated processes and intelligent software.