Synergy Army - Features
Synergy Army is a fully integrated solution that allows you to manage multiple campaigns, target specific clients, measure conversion rates and track the cost of sales.
Target new clients
Let us help you find new clients and build a secure database.
Import
Secure
Grow
Demograhics
Location
Coverage
Bulk sms's
Bulk e-mails
Cold calling
Import
Coverage
Secure
Bulk sms's
Grow
Bulk e-mails
Demograhics
Location
Cold calling
It has never been this easy to grow and manage your client database. Our solution will optimise your sales effort by diligently following procedures and workflow that results in success.
Synergy Army is an all-in-one solution packed with additional functionality that allows you to take control of your call centre needs at the click of a button.
Lead management
Our systematic organisation and management of leads will increase contactability and improve follow-through to increase sales.
The workflow automisation is aimed at achieving maximum efficiency for optimal results.
> Optimised contactability
> Run multiple ads concurrently
> Prioritise communication channels
> Track cost per campaign
We are passionate about using technology to create an innovative platform for increased success. Our solution ensures superior levels of efficiency and profitability at low costs. Multiple campaigns can run concurrently and communication channels are prioritised accordingly.
With Synergy Army you will never loose track of leads. Lead management is done at the hand of a continuous flow system, so that leads are instantly updated and organised. Leads are drawn from multiple sources: via sms, e-mail, web, social media, inbound calls, uploads and API.
Reporting parameters can be set to track various aspects of the campaign. The single view provides a holistic overview and puts you in control of the system features.
Customer relations management
Every aspect of our CRM platform is carefully considered and implemented to streamline organisational processes, build customer relationships, increase sales, improve customer service and increase profitability.
Client Portal
Customer centered
Communications
Ticketing
Workflow engine
Document Mangement
Synergy Army uses data analytics to improve business relationships and drive sales growth. The workflow engine ensures an effortless client onboarding process, combined with integrated payment, billing and debtor management to ensure continued success.
The customer centered interface gives users full control over the platform. Ticketing documents and voice recordings allow complete tracking of leads.
A broad spectrum of communication channels can be activated, including e-mail, sms and telephone calls.
Accounting
With our flexible accounting platform, there is no risk and all the reward.
Payment
management
Credit notes
Reporting
Invoicing
Take control of campaign finances with added accounting features, like payment management, invoicing and credit notes or refunds. We will tailor a payment solution that fits your needs.
Various online payment gateway methods are catered for, including instant EFT, credit card, stop orders and debit orders. The Promise to Pay feature allows flexibility when managing customer payments.
Invoicing is fully customisable, allowing for partial or full months, multiple products and discounts or promotions. The system allows absolute transparency and precision.
Workflows
Take full control of your client interactions with automated workflows, built-in validations and custom actions.
Automated
Customisable
actions
Measure
productivity
Custom
fields
This powerful workflow engine allows you full control to gain the most insight and increase productivity.
Measure the productivity of teams by tracking the workflow duration and number of completed tasks.
Set the workflow steps, validation rules and action parameters to suit your business model.
Integration
Achieve maximum flexibility within a singular system, in order to streamline every aspect towards reaching the ultimate synergy.
Generic API
Through workflow
engine
Other 3rd parties
PABX
Synergy Army will seamlessly integrate with existing systems such as AVSR, Paygate, Facebook and Mailchimp.
The workflow engine ensures compatibility across any standards based services, where generic API’s allow cross-functionality between applications.
The PABX platform accomodates various communication channels to keep costs low for internal and external calls.
Synergy Army is a fully integrated solution that allows you to manage multiple campaigns, target specific clients, measure conversion rates and track the cost of sales.
Target new clients
Let us help you find new clients and build a secure database.
Import
Secure
Grow
Demograhics
Coverage
Bulk sms's
Bulk e-mails
Cold calling
It has never been this easy to grow and manage your client database. Our solution will optimise your sales effort by diligently following procedures and workflow that results in success.
Synergy Army is an all-in-one solution packed with additional functionality that allows you to take control of your call centre needs at the click of a button.
Lead management
Our systematic organisation and management of leads will increase contactability and improve follow-through to increase sales.
Single view
Workflow
SMS
Reporting
Multiple lead sources
Web
Retarget
Inbound calls
Social media via Social Dog
Uploads
API
The workflow automisation is aimed at achieving maximum efficiency for optimal results.
> Optimised contactability
> Run multiple ads concurrently
> Prioritise communication channels
> Track cost per campaign
We are passionate about using technology to create an innovative platform for increased success. Our solution ensures superior levels of efficiency and profitability at low costs. Multiple campaigns can run concurrently and communication channels are prioritised accordingly.
With Synergy Army you will never loose track of leads. Lead management is done at the hand of a continuous flow system, so that leads are instantly updated and organised. Leads are drawn from multiple sources: via sms, e-mail, web, social media, inbound calls, uploads and API.
Reporting parameters can be set to track various aspects of the campaign. The single view provides a holistic overview and puts you in control of the system features.
Customer relations management
Every aspect of our CRM platform is carefully considered and implemented to streamline organisational processes, build customer relationships, increase sales, improve customer service and increase profitability.
Client Portal
Customer centered
Communications
Ticketing
Workflow engine
Document management
Synergy Army uses data analytics to improve business relationships and drive sales growth. The workflow engine ensures an effortless client onboarding process, combined with integrated payment, billing and debtor management to ensure continued success.
The customer centered interface gives users full control over the platform. Ticketing documents and voice recordings allow complete tracking of leads.
A broad spectrum of communication channels can be activated, including e-mail, sms and telephone calls.
Accounting
With our flexible accounting platform, there is no risk and all the reward.
Payment
management
Credit notes
Reporting
Invoicing
Take control of campaign finances with added accounting features, like payment management, invoicing and credit notes or refunds. We will tailor a payment solution that fits your needs.
Various online payment gateway methods are catered for, including instant EFT, credit card, stop orders and debit orders. The Promise to Pay feature allows flexibility when managing customer payments.
Invoicing is fully customisable, allowing for partial or full months, multiple products and discounts or promotions. The system allows absolute transparency and precision.
Workflows
Take full control of your client interactions with automated workflows, built-in validations and custom actions.
Automated
Customisable
actions
Measure
productivity
Custom fields
Synergy Army will seamlessly integrate with existing systems such as AVSR, Paygate, Facebook and Mailchimp.
The workflow engine ensures compatibility across any standards based services, where generic API’s allow cross-functionality between applications.
The PABX platform accomodates various communication channels to keep costs low for internal and external calls.
Integration
Achieve maximum flexibility within a singular system, in order to streamline every aspect towards reaching the ultimate synergy.
Generic API
Through workflow
engine
Other 3rd parties
PABX
Synergy Army will seamlessly integrate with existing systems such as AVSR, Paygate, Facebook and Mailchimp.
The workflow engine ensures compatibility across any standards based services, where generic API’s allow cross-functionality between applications.
The PABX platform accomodates various communication channels to keep costs low for internal and external calls.
Synergy Army is a fully integrated solution that allows you to manage multiple campaigns, target specific clients, measure conversion rates and track the cost of sales.
Target new clients
Lead management
Customer relations management
Accounting
Workflows
Integrate various systems
Target new clients
Let us help you find new clients and build a secure database.
Import
Secure
Grow
Demograhics
Location
Coverage
Bulk sms's
Bulk e-mails
Cold calling
It has never been this easy to grow and manage your client database. Our solution will optimise your sales effort by diligently following procedures and workflow that results in success.
Synergy Army is an all-in-one solution packed with additional functionality that allows you to take control of your call centre needs at the click of a button.
Lead management
Our systematic organisation and management of leads will increase contactability and improve follow-through to increase sales.
Single view
SMS
Workflow
Reporting
Web
Multiple lead sources
Inbound calls
Social media via Social Dog
Uploads
API
The workflow automisation is aimed at achieving maximum efficiency for optimal results.
> Optimised contactability
> Run multiple ads concurrently
> Prioritise communication channels
> Track cost per campaign
We are passionate about using technology to create an innovative platform for increased success. Our solution ensures superior levels of efficiency and profitability at low costs. Multiple campaigns can run concurrently and communication channels are prioritised accordingly.
With Synergy Army you will never loose track of leads. Lead management is done at the hand of a continuous flow system, so that leads are instantly updated and organised. Leads are drawn from multiple sources: via sms, e-mail, web, social media, inbound calls, uploads and API.
Reporting parameters can be set to track various aspects of the campaign. The single view provides a holistic overview and puts you in control of the system features.
Customer relations management
Every aspect of our CRM platform is carefully considered and implemented to streamline organisational processes, build customer relationships, increase sales, improve customer service and increase profitability.
Client Portal
Customer centered
Ticketing
Communications
Workflow engine
Document management
Synergy Army uses data analytics to improve business relationships and drive sales growth. The workflow engine ensures an effortless client onboarding process, combined with integrated payment, billing and debtor management to ensure continued success.
The customer centered interface gives users full control over the platform. Ticketing documents and voice recordings allow complete tracking of leads.
A broad spectrum of communication channels can be activated, including e-mail, sms and telephone calls.
Accounting
With our flexible accounting platform, there is no risk and all the reward.
Payment
management
Credit notes
Reporting
Invoicing
Take control of campaign finances with added accounting features, like payment management, invoicing and credit notes or refunds. We will tailor a payment solution that fits your needs.
Various online payment gateway methods are catered for, including instant EFT, credit card, stop orders and debit orders. The Promise to Pay feature allows flexibility when managing customer payments.
Invoicing is fully customisable, allowing for partial or full months, multiple products and discounts or promotions. The system allows absolute transparency and precision.
Workflows
Achieve maximum flexibility within a singular system, in order to streamline every aspect towards reaching the ultimate synergy.
Automated
Customisable
actions
Measure
productivity
Custom
fields
Synergy Army will seamlessly integrate with existing systems such as AVSR, Paygate, Facebook and Mailchimp.
The workflow engine ensures compatibility across any standards based services, where generic API’s allow cross-functionality between applications.
The PABX platform accomodates various communication channels to keep costs low for internal and external calls.
Integration
Achieve maximum flexibility within a singular system, in order to streamline every aspect towards reaching the ultimate synergy.
Generic API
Through workflow
engine
Other 3rd parties
PABX
Synergy Army will seamlessly integrate with existing systems such as AVSR, Paygate, Facebook and Mailchimp.
The workflow engine ensures compatibility across any standards based services, where generic API’s allow cross-functionality between applications.
The PABX platform accomodates various communication channels to keep costs low for internal and external calls.
